Text messaging has become one of the most popular ways of communication in recent years and a crucial piece of any conversational AI solution. This course will help you get started building your SMS solution, provide and overview of available steps and show you how to incorporate SMS with other channels like Rich Web Chat.
No additional materials are needed for this course.
- Getting Started in SMS
- How to Build a Basic SMS Flow
- SMS Global Commands
- Set up SMS Interaction with API Integration in under 10 minutes
- Troubleshooting your SMS solution
- Collecting Multiple Responses
- How to Create an Appointment Reminder Solution in SMS & RWC